DataDirect - Email Support

SupportLink email support is available to customers with SupportLink maintenance agreements. To inquire about a SupportLink agreement or to purchase or renew an existing SupportLink maintenance agreement, please contact the sales office for your area.

If you are evaluating a DataDirect product, please see Evaluation Help.

SHADOW PRODUCTS
(includes ClientBuilder)

Location

Email Address

Worldwide

shadowsupport@datadirect.com

CONNECT, XQUERY and SEQUELINK PRODUCTS

Location

Email Address

North America

supportlink@datadirect.com

EMEA

int.supportlink@datadirect.com

Japan

supportlink@datadirect.co.jp

If you are outside the United States and purchased from a distributor, contact the distributor both to purchase a SupportLink agreement and to receive support.