About SupportLink
DataDirect Technologies offers the most comprehensive worldwide technical support in the industry. We call it SupportLink. No one can match our level of expertise in data connectivity middleware. It's one of the main reasons people choose DataDirect products.
Should you ever need help getting the most out of our drivers, our support team is available with a live voice on the phone ready to answer questions about all of our products. Rest assured, we'll be here if you need us!
You can choose between toll-free, unlimited phone support, e-mail and web self-service case reporting. Our SupportLink staff knows databases, standard APIs and DataDirect products inside and out.
More Information
Winner of the Omega NorthFace Award for 6 Years in a RowThis award is presented annually to organizations who exceed expectations in customer service.
SupportLink OfferingsWhat do you get with a SupportLink contract?
Why would you Renew or Purchase a SupportLink Contract?Customer Story and Customer Satisfaction Results
Meet the SupportLink Management TeamPut a face to a name!
We're Proud Members of TSANet
